Support

Getting help

Webellio Restock Alerts is a free Shopify app for back-in-stock email alerts. Webellio Restock Alerts is operated under the WebEllio brand.

For support, email webellio4@gmail.com.

Website: https://webellio.com

See also our Privacy Policy and Terms of Service.

What to include in your message

Please include as much detail as possible so we can help:

Your Shopify store URL
A description of the issue
Steps to reproduce the problem
The relevant product or variant, if applicable
A screenshot or screen recording when available
The approximate date and time the issue occurred

Email support

Installation

Install the App from the Shopify App Store or your Shopify admin. The App does not support manual store-domain login. After installation, open the App from Shopify admin and follow the in-app setup guide to activate the theme block.

Common setup steps

Install the App from Shopify
Open the Dashboard and use the theme editor deep link to add the Notify Me block to your product template
Customize widget and email settings in the App
Test on an out-of-stock product by submitting a test email through the storefront widget

Privacy and data requests

See our Privacy Policy for data handling details. Shopify mandatory privacy webhooks are supported automatically. Privacy-related requests can also be sent to webellio4@gmail.com.